Terms & Conditions

Last Updated: December 15, 2024

Please read these terms and conditions carefully before using our website or making a purchase.

Agreement to Terms

By accessing or using the Get Best website, mobile application, or any other services (collectively, the "Services"), you agree to be bound by these Terms & Conditions ("Terms"). If you disagree with any part of the terms, you may not access the Services.

Eligibility:

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract.

Changes to Terms:

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Services after any changes constitutes acceptance of those changes.

Additional Policies:

These Terms incorporate our Privacy Policy, Return Policy, and any other guidelines or policies posted on our website. Please review all applicable policies carefully.

Account Registration and Security

To access certain features of our Services, you may be required to create an account.

Account Creation:

When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security:

You must notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account information.

Account Termination:

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

  1. Accuracy: You agree to provide accurate information and update it as necessary.
  2. One Account: You may not create more than one account without our permission.
  3. Transfer Prohibited: You may not transfer your account to another person.
  4. Inactivity: We may deactivate accounts that have been inactive for an extended period.

Orders and Payment Terms

All orders placed through our Services are subject to acceptance and availability.

Order Acceptance:

Your order constitutes an offer to purchase products. We reserve the right to accept or decline your order for any reason. Order acceptance occurs when we send you a confirmation email.

Pricing:

All prices are shown in US Dollars and are subject to change without notice. We strive to display accurate pricing, but errors may occur. If we discover an error in pricing, we will contact you and give you the option to reconfirm your order at the correct price or cancel it.

Payment Methods:

We accept various payment methods including credit/debit cards, PayPal, and other payment options displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method.

Taxes:

Sales tax will be calculated and added to your order total based on the shipping address and applicable tax rates.

Order Changes and Cancellations:

You may request to change or cancel your order within 1 hour of placement. After this period, orders may not be changed or canceled as they enter our fulfillment process.

Shipping and Delivery

We offer various shipping options to meet your needs.

Shipping Times:

Estimated delivery times are provided at checkout and in your order confirmation. These are estimates only and not guaranteed delivery dates. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

Shipping Costs:

Shipping costs are calculated based on the shipping method selected, package weight, dimensions, and destination. Free shipping offers apply only to eligible orders as specified in the promotion.

International Shipping:

International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total.

Delivery Issues:

If you experience issues with delivery, such as a missing or damaged package, please contact our customer service within 7 days of the estimated delivery date.

Risk of Loss:

All products purchased from us are delivered to you by a third-party carrier. Risk of loss and title for such products pass to you upon delivery to the carrier.

Returns, Refunds, and Exchanges

We want you to be satisfied with your purchase. Please review our Return Policy for detailed information.

Return Window:

Most items can be returned within 30 days of delivery for a refund or exchange, provided they are in new, unused condition with original packaging and accessories.

Non-Returnable Items:

Certain items are not eligible for return, including opened software, digital downloads, personalized items, and some health and personal care items. These will be clearly marked on the product page.

Return Process:

To initiate a return, please contact our customer service or use our online returns portal. You will receive a Return Merchandise Authorization (RMA) number and instructions.

Refund Processing:

Refunds are processed to the original payment method within 5-10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error.

Exchanges:

Exchanges are subject to product availability. If the requested exchange item is not available, we will issue a refund instead.

Intellectual Property Rights

All content on our Services is the property of Get Best or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

Copyright:

The entire content of the Services, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Get Best or its content suppliers and protected by international copyright laws.

Trademarks:

"Get Best" and related logos, product and service names, designs, and slogans are trademarks of Get Best or its affiliates. You may not use such marks without our prior written permission.

Limited License:

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes. This license does not include any resale or commercial use of the Services or their contents.

User Content:

By submitting reviews, comments, photos, or other content to our Services, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, publicly perform, publicly display, reproduce, and distribute such content.

Prohibited Conduct

When using our Services, you agree not to:

  1. Violate any applicable laws or regulations
  2. Infringe upon the rights of others, including intellectual property rights
  3. Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
  4. Submit false or misleading information
  5. Upload or transmit viruses or any other type of malicious code
  6. Collect or track the personal information of others
  7. Spam, phish, pharm, pretext, spider, crawl, or scrape
  8. Interfere with or circumvent the security features of the Services
  9. Attempt to impersonate another person or entity
  10. Use the Services for any illegal or unauthorized purpose
Consequences:

Violation of these prohibitions may result in termination of your account, legal action, and reporting to law enforcement authorities.

Liability and Dispute Resolution

Please read this section carefully as it limits our liability and affects your rights.

Disclaimer of Warranties:

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, secure, or error-free.

Limitation of Liability:

To the fullest extent permitted by law, Get Best shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Services or any products purchased through the Services.

Indemnification:

You agree to indemnify, defend, and hold harmless Get Best and our affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Dispute Resolution:

Any dispute arising from these Terms or your use of the Services shall be resolved through binding arbitration in San Francisco, California, rather than in court.

Class Action Waiver:

You agree that any arbitration or proceeding shall be limited to the dispute between us individually. There is no right or authority for any dispute to be arbitrated or resolved on a class-action basis.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Legal Department

Get Best is committed to providing excellent customer service and addressing any concerns you may have.

Email:
legal@getbest.online
Business Hours:
Monday-Friday, 9 AM - 6 PM PST

Notice of Copyright Infringement: If you believe your work has been copied in a way that constitutes copyright infringement, please contact our designated agent at copyright@getbest.online.

Policy Updates: We may update these Terms & Conditions from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible.

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